The First MicroFinance Bank (FMFB-A) Opens Branch for Women Only, First in Country
The First MicroFinance Bank, Afghanistan (FMFBA), a leading commercial and microﬁnance bank, announced the opening of the country’s ﬁrst women-only branch in Kabul. This initiative will allow Afghan women to manage their ﬁnances in a safe and facilitating environment, thus overcoming social and cultural hurdles to their economic empowerment.
The unique branch, located in Dasht-e-Barchi, is served and supervised by 21 all-women staﬀ and caters to only women customers in a ﬁrst-of-its-kind exercise by any bank in Afghanistan. “This is one of our key Values-based-banking initiatives. Most Afghan women are hesitant to open their independent accounts or avail ﬁnancial services just because of the prevalent belief that men are to ‘take care of’ such things. We will aim to encourage women to open accounts, avail loans and also educate them on how to manage their money well,” said the FMFB-A’s CEO, Frank van der Poll.
“The branch has an indoor play area for children which are great for getting kids to burn oﬀ excess energy while their mothers are busy inside the branch. We are rapidly improving services and launching new products, and experiences at a pace we’ve never done before,” Frank added. FMFB-A – the largest microﬁnance institution in the country, with $83.4 million in outstanding portfolio – has plans to set up 2 similar branches in Herat and Mazar-e-Sharif by 2019.
These new branches will oﬀer preferential rates for savings, as well as a host of aﬀordable loans to women clients. In addition to the existing branch network, FMFB-A continues to leverage branchless banking using M-Paisa platform to enhance customer experience. In 2016, FMFB-A became a member of the Global Alliance for Banking on Values (GABV), the ﬁrst bank to do so in the country.